Miniatures Talk

Contacting Hat Industrie

Posted by matgc on 25 Nov 2016, 11:37

I have a couple mispacks on austrian kits from Hat, and cannot find a way of contacting them to ask for replacements.

Their website is atrociously designed, there is no index, no link to contact form or email address, they have no facebook page.

Does anyone know a way to reach them?
matgc  Brazil
 
Posts: 77
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13 May 2016, 13:02


Posted by Graeme on 25 Nov 2016, 12:12

The E mail address for HaT is: toyabc@hat.com

There's a link to this adress on the contact information page along with another link for sending pictures, here:

http://www.hat.com/Ask.html

When you say you couldn't find anything on their website I assume you mean the forum, which is a subsection of the website. The front page of the HaT site has indexes of their various products, and links to the contact information page, contributions pages, forum, etc. No facebook page but there is a link to their twitter page. HaT homepage is here:

http://www.hat.com/

Hope your problem gets sorted.
Graeme.
Graeme  Australia
 
Posts: 311
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27 Nov 2015, 02:39

Posted by Kekso on 25 Nov 2016, 12:15

Graeme was quicker. I had similar problem in 2015. They were very kind and problem was resolved quickly.
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Kekso  Croatia

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Posted by matgc on 25 Nov 2016, 12:34

Thanks, guys. I'll drop them an email!
matgc  Brazil
 
Posts: 77
Member since:
13 May 2016, 13:02


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