The E mail address for HaT is:
toyabc@hat.comThere's a link to this adress on the contact information page along with another link for sending pictures, here:
http://www.hat.com/Ask.htmlWhen you say you couldn't find anything on their website I assume you mean the forum, which is a subsection of the website. The front page of the HaT site has indexes of their various products, and links to the contact information page, contributions pages, forum, etc. No facebook page but there is a link to their twitter page. HaT homepage is here:
http://www.hat.com/Hope your problem gets sorted.
Graeme.